Terms of Service

Appointments

Appointment requests submitted through our website are requests only and are subject to technician availability. We will contact you to confirm your appointment.

Arrival Window

We make every effort to arrive within the selected arrival window. Traffic, previous repairs, weather, and unforeseen circumstances may affect arrival time.

Repair Estimates

A technician will diagnose the appliance before recommending repairs. Repair costs are provided before work begins whenever possible.

Replacement Parts

Some repairs require ordering replacement parts. Completion time depends on manufacturer availability and shipping.

Customer Responsibility

Customers are responsible for providing safe access to the appliance, accurate information, and ensuring pets and children are secured during service.

Cancellation

Please notify us as soon as possible if you need to cancel or reschedule your appointment.

Warranty

Warranty coverage, when applicable, applies only to repairs performed by DC Appliance Repair and may vary depending on the repair and replacement parts used.

Limitation of Liability

DC Appliance Repair is not responsible for pre-existing appliance damage, manufacturer defects, or consequential damages beyond the scope of the repair service.

Contact

Questions regarding these Terms of Service may be directed to dcappliancefix@gmail.com .